Missing Xero Tax reminder emails?
If you’re missing tax reminders from Xero, you’re not alone! Many businesses rely on Xero’s automated emails to stay on top of tax obligations, but sometimes these messages don’t reach the inbox. Even after checking your Spam or Bin folders, you might still not see them.
> So, what’s going on? And more importantly, how can you fix it?
Many email hosting providers use strict security filters to prevent phishing and spam. Since Xero emails contain financial information, they can sometimes be incorrectly flagged, delayed, or blocked entirely.
Here are a few possible reasons why Xero emails aren’t reaching you:
Spam Filtering: Your email provider might mistakenly classify Xero emails as spam and block them.
High-Level Security Settings: Some email hosting services automatically reject financial emails for security reasons.
Blocked Senders List: If you or your IT team have ever marked Xero emails as spam, they might be permanently blocked.
IP Restrictions: Some email providers restrict certain IP addresses, which can prevent emails from being delivered.
> How to Fix It?
To make sure you receive all important communications from Xero, follow these steps:
Add Xero to Your Safe Senders List
Go into your email settings and manually add these domains:- Xero.com
- post.xero.com
Whitelist Xero’s Email IP Addresses
If your email service allows it, whitelist the following IPs:- 192.237.159.130
- 192.237.159.151
- 192.237.159.187
- 192.237.159.186
- 104.130.122.55
Check With Your Email Provider
If you’ve completed these steps but still aren’t receiving Xero emails, reach out to your email hosting provider. They may have additional security settings that need to be adjusted.
Stay on Top of Your Tax Reminders
Missing important tax reminders can lead to unnecessary stress and potential penalties. By taking a few minutes to adjust your email settings, you can ensure that Xero’s communications arrive safely in your inbox.
Need more guidance or help? Let us know: info@kinghans.co.nz